Cookie Policy
Last updated: June 4, 2026
1. Introduction
This Cookie Policy explains how Complyy ("we", "us", or "our") uses cookies and similar technologies when you visit our website at complyy.io (the "Site"). It describes what these technologies are, why we use them, the specific categories we set, and the choices available to you for controlling them.
This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site operator. Similar technologies - including pixels, local storage, and software development kits - perform comparable functions, and references to "cookies" in this policy include those technologies.
First-party cookies are set by Complyy. Third-party cookies are set by external services we use, such as analytics and advertising providers. Session cookies expire when you close your browser, while persistent cookies remain for a defined period or until you delete them.
3. How We Use Cookies
We use cookies for the following purposes:
- Essential operation: Authenticating users, maintaining secure sessions, and remembering your cookie preferences.
- Analytics: Measuring how the Site is used so we can improve performance, content, and usability.
- Marketing: Delivering and measuring relevant advertising, where you have consented.
We do not use cookies for fingerprinting, and we do not sell personal information collected through cookies.
4. Cookies We Set
The table below describes the categories of cookies used on the Site. Because some cookies are set by third parties and may change over time, this list describes categories and representative examples rather than an exhaustive enumeration.
| Category | Purpose | Examples | Duration | Consent |
|---|---|---|---|---|
| Strictly necessary | Enable core functionality such as authenticated sessions, security, load balancing, and storing your cookie preferences. The Site cannot function without these. | Clerk session and CSRF tokens; Silktide consent preference store. | Session to 12 months | Always active (no consent required) |
| Analytics | Help us understand how visitors use the Site by measuring traffic, popular pages, and navigation patterns in aggregate. | Google Analytics via Google Tag Manager (container GTM-WXSCJ9KN); _ga, _gid identifiers. | Up to 24 months | Opt-in |
| Marketing | Used by us and our advertising partners to deliver and measure relevant advertising on this Site and elsewhere. | Google advertising signals (ad_storage, ad_user_data, ad_personalization). | Up to 24 months | Opt-in |
5. Consent and Legal Basis
Where required by law (including the EU/UK ePrivacy rules and GDPR), we set non-essential cookies - analytics and marketing - only after you give consent through our cookie banner. Strictly necessary cookies are set on the basis of our legitimate interest in operating a secure, functional Site and do not require consent.
On your first visit, our consent banner lets you accept all cookies, reject all non-essential cookies, or set granular preferences by category. No analytics or marketing cookies are loaded until you have made a choice.
6. Managing Your Preferences
You can change or withdraw your consent at any time by reopening the cookie preferences panel using the cookie icon displayed on the Site. Updated preferences apply across the Site.
You can also control cookies through your browser settings - most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may prevent parts of the Site from working correctly. For guidance specific to your browser, consult its help documentation.
To opt out of Google Analytics across all sites, you can install the Google Analytics Opt-out Browser Add-on.
7. Third-Party Cookies
Some cookies are set by third-party services we rely on. These providers may process data in accordance with their own privacy policies, over which we have no control:
- Clerk - authentication and session management (strictly necessary).
- Google - Google Analytics and Google Tag Manager (analytics), and Google advertising signals (marketing).
- Silktide - our consent management banner, which stores your preference selections.
8. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is no industry-wide standard for how DNT signals should be honored, and our Site does not currently respond to them. We instead rely on the consent controls described above to manage non-essential cookies.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in legal requirements. We will post the revised policy on this page and update the "Last updated" date above. Material changes affecting non-essential cookies will be reflected in the consent banner.